March 30, 2001, Newsletter Issue #21: Protect Yourself from Strikes

Tip of the Week

If you must book on an airline facing service disruption:

* Pay attention to the news reports regarding the latest information on your scheduled carrier.

* Before booking a future flight, check out a variety of carriers that fly to your destination. Consider
choosing an airline that is not facing a potential strike.

* Make your reservations through travel agents; they can help your sort through various flight options.

* If you must book a flight with one of the carriers that may strike, book the first flight of the day and go nonstop if possible.

* Request a paper ticket instead of an electronic ticket. If your carrier does strike, it will be much easier (particularly if you`re already at the airport) to go to another carrier and request a seat on their
next available flight. Non-striking carriers will usually try to accommodate you, but they will give
preference to their ticket holders first.

* Pay for your ticket with a credit card. If your carrier strikes and you can`t make alternate
arrangements, you can notify your credit card company to credit your account for the full fare.

* If you are taking a cruise or tour, consider flying to the departure city at least one day in advance.
This way if your carrier strikes or your flight is delayed, you have time to make alternate arrangements.

* Reconfirm your flight at least 48 hours prior to departure and again 24 hours in advance.

* If your flight is delayed but not cancelled, find out how late it may be so you can evaluate your
options.

* Arrive at the airport at least 90 minutes early for domestic flights and two hours before an
international flight since long lines and delays can be expected during flight interruptions.

* If your carrier strikes and you can`t get on another airline/flight, hold onto your ticket. Most tickets
are good for one year from date of issue.

* If you have a frequent flyer reservation, the odds are slim to none, that another carrier will honor your reservation. They will fly their passengers first; other airlines` next (they get reimbursed); but have no reason to protect passengers loyal to someone else!

Good Luck!

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